Round Ladder Cat Tree (Cooling Seat)
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Estimated Delivery:30 Nov - 04 Dec
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Free Shipping: On all orders over £50
Round Ladder Cat Tree (Cooling Seat)
Key Features
- Sisal Scratching Post: Thick, wear-resistant sisal pillar for healthy claw care and furniture protection.
- Stacked Sisal Balls: Three textured spheres add play value and support gentle climbing.
- Cooling Seat Lounger: Oval rim bed with a removable cooling pad for year-round comfort.
- Round Ladder Steps: Two sisal-wrapped steps let cats climb, perch and scratch in one place.
- Compact & Stable: Linen-wrapped base with reinforced hardware keeps the frame steady in small spaces.
- Quick Assembly: Illustrated guide included; scan the QR video in the manual for a step-by-step build.
What’s Included
- Cooling rim bed × 1
- Sisal ball column × 1
- Sisal scratching post × 1
- Short connector posts × 2
- Ladder side panels × 2
- Base panel × 1
- Metal angle brackets × 2
- Hex screws: M8×25 × 4, M8×40 × 6
Materials
Engineered wood, sisal rope, linen fabric, cooling mat.
Size & Weight
| Overall Size | Package Size | Net Weight | Gross Weight |
|---|---|---|---|
| 58.5 × 39.5 × 47 cm | 61.5 × 19 × 41.5 cm | 4.3 kg | 4.7 kg |
| 23.0 × 15.6 × 18.5 in | 24.2 × 7.5 × 16.3 in | 9.5 lb | 10.4 lb |
Assembly & Parts Diagram
Shipping
- Dispatch Origin: Items are shipped directly from our partner facilities in China to offer you the best value.
- Handling Time: 1–2 business days (Order processing).
- Transit Time: 8–11 business days (Time in transit after dispatch).
- Taxes & Duties: All prices include VAT. No hidden fees on delivery.
- Remote regions (e.g., NI, Highlands) may take longer.
Returns
- Local Returns: We accept returns at our UK warehouse. You do NOT need to ship items back to China.
- Window: 14 days from the date of delivery.
- Return Costs: Buyer is responsible for return postage (standard local rate) unless the item is faulty, damaged, or incorrect, in which case we cover the cost.
- How to Start: Email support@kindsnout.com with your order number to receive the UK return address and instructions.
Why Kindsnout?
Discover more in our FAQ
I’m not satisfied with my purchase—what should I do?
No worries. Email us within 14 days of delivery and we’ll help with an exchange or refund. Keep the item unused and in its original packaging so the process is quick and smooth.
My parcel is taking longer than expected. What’s happening?
Most orders arrive in about 9–13 days (processing + transit). Delays can occur due to weather, peak seasons, customs backlogs, or carrier capacity. Don’t hesitate to email us—real people read every message and we’ll chase the carrier for you.
Tracking hasn’t updated for several days. Is it lost?
Not necessarily. Parcels can pass through consolidation hubs where scans are infrequent. If there’s no movement for 5+ days, message us and we’ll investigate and keep you posted.
Tracking says “Delivered” but I didn’t receive it.
Please check with household members, neighbours, and safe places first. If still missing, contact us within 48 hours of the delivery scan— we’ll open a trace with the carrier and support you until it’s resolved.
My item arrived damaged or with a defect—what now?
We’re sorry! Email photos/videos and your order number within 14 days. We’ll arrange a replacement or full refund as fast as possible.
Will I pay extra taxes or duties?
Prices shown include tax where applicable. If anything unusual comes up with your order, we’ll contact you before shipping—no surprises at the door.
Do you deliver to remote regions?
Yes, but it may take longer. Northern Ireland, Highlands & Islands, and Channel Islands can experience extended transit times.
How do I reach you quickly?
Email support@kindsnout.com with your order number. We aim to reply within 1-2 business day (Mon–Fri).